Customer Service Representative

Other Requirements

Minimum 1 year of experience in Customer Service or Client servicing.
Excellent Communication skills.
Good Interpersonal skills.
Must be adaptable and should be a good learner.
Must possess intellectuality & maturity.
Must be willing to work in shifts.
Age : 23 - 30 years.

Customer Service Representative

Customer Service department focuses on the commitment to provide our customers with value added services, knowledge, product support and quality of service in a timely manner.

The team takes responsibility for assisting the customer at various stages of interaction with our company. Right from the time they visit our site till the execution of the order.

The team also coordinates with Florists to assure the smooth flow of orders.

Main Purpose of the job

To retain the existing customers and acquire new ones by providing highest level of customer service experience.

Principle duties

Process the orders efficiently.
Resolve Florist concerns in a timely manner to maintain scheduled delivery.
Provide quick and consistent customer support via live chat, telephone and emails.
Strictly follow the policy and procedures to resolve customer related issues to result in customer satisfaction.

Qualification

Graduate (any stream) from a reputed University in India or abroad.

In order to be considered for this position, you need to fill out the form below and submit it.